Does AJ Bell pay their employees well?

According to anonymously submitted Glassdoor reviews, AJ Bell employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at AJ Bell. This rating has improved by 12% over the last 12 months.

How satisfied are employees working at AJ Bell?

74% of AJ Bell employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AJ Bell 3.9 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at AJ Bell?

Administrator (35) , Team Leader (18) , Manager (15) , Benefits Administrator (11) , Business Analyst (11) , Property Administrator (8) , SIPP Administrator (8) , Transfers Administrator (8) , Customer Service Administrator (6) , Customer Service Representative (6) , Administrative Assistant (5) , Software Engineer (5) , Administrative (4) , Business Development (4) , Customer Service Agent (4)

What are the pros of working at AJ Bell according to real employee reviews?

"Atmosphere and people are great" ((in 36 reviews)); "Great colleagues to work with" ((in 31 reviews)); "Benefits are good if they’re relevant to you, and the company seems to be actively trying to improve them (private healthcare could be better)." ((in 30 reviews)); "Great office and renovation work ongoing" ((in 17 reviews)); "Great opportunities for progression and development." ((in 15 reviews))

What are the cons of working at AJ Bell according to real employee reviews?

"Low pay and development ops" ((in 35 reviews)); "low pension contribution" ((in 21 reviews)); "Management do not care about you and just want to get out of you whatever they can" ((in 20 reviews)); "Salary was low but was remote" ((in 18 reviews)); "Poor salary and poor pension." ((in 13 reviews))

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AJ Bell

AJ Bell reviews

Burnout culture, micromanagement and no work-life balance - Customer Service Agent AJ Bell Employee Review

1.0

Feb 4, 2026

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

• Free on-site parking, 2 car parks for employees • Colleagues friendly and engaging, good team spirit • No account charges for employees on their own personal AJ Bell products

Cons

My previous review of AJ Bell was removed and hidden by other reviews, which were seemingly posted in response to negative feedback • Management will micromanage you regarding performance, time you for toilet breaks, and ensure you’re using the correct “status update” when away from desk • Expectations of workload are grossly overestimated by management - leading to burnout • Employees at a base-salary level are expected to train staff, rather than have a member of management train new starters. • Employee growth is advertised, but rarely is it encouraged

Explore other reviews about AJ Bell

5.0

Jan 18, 2024

Volunteer

Recommend

CEO approval

Business Outlook

Pros

Amazing people and a supportive environment

Cons

I don’t have any I can think of at the moment

5.0

Nov 1, 2022

Transfers in specialist

Recommend

CEO approval

Business Outlook

Pros

I never thought I would say this about a job but I genuinely love what I do. The role itself suits me perfectly and I love tbe atmosphere around the building. Since moving to AJ Bell, I have been shown great training, leadership and a shared common goal. I feel apart of the team and not just a cog. Management are all approachable and my colleagues are great.

Cons

Just wish the office was closer to ny house!

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Burnout culture, micromanagement and no work-life balance - Customer Service Agent AJ Bell Employee Review

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