Disengaged workforce, non-inclusive culture - Recruiter AMS Employee Review

- Inexperienced Leadership - over 2/3rds of the management team have either not worked for the client account in Asia or are in their first RPO role. This inexperience and lack of familiarity shows through as leadership fails to provide clear direction and vision for the account - Weak Culture - management shows lack of trust in their subordinates and colleagues. Certain managers are unwilling to listen to suggestions or viewpoints from colleagues with more specific expertise or more familiarity with the client. This is a major concern when these managers are making critical decisions without informed input; decisions which directly impact the client's vastly-scaled recruitment operations - Ineffective communication - there have been several occasions where communication lines have been fragmented or severed. We are a large RPO in APAC with over 150+ staff and a unique AMS business model (180 recruitment). Solid communication is the bedrock which allows the model to be successful at this scale. When communication is fragmented or nonexistent, it creates an environment permeated with mistrust, conflict, and low morale across the account