Come GRO with the PROS at ARS/Rescue Rooter - Regional Recruiter ARS-Rescue Rooter Employee Review

5.0
Mar 3, 2017
Recommend
CEO approval
Business Outlook

Pros

One of the BEST companies I've worked for in a long time. As a Recruiter for a National Company, our leadership team values our input and asks us, “What we can do to make our company attractive to others?” With over 14 Recruiters across the US, managing different zones, we all have our own best practices as well as areas we can improve on. Our Recruiting team has bi-weekly and weekly conference calls, as well as yearly Recruiter Meetings so we can collaborate as a team to ensure continued success. We all have a Division HR Manager we report to, so we are consistently partnering with them during the week. In addition to our DHRM, we have an HR Director who is just a call away. In this role I also work closely with 9 General Managers and 9 HR Managers in my Region. They help keep me updated on their branches staffing needs with daily reports. This is truly a partnership from all directions. My fellow division team members are hundreds of miles away, but I know I can pick up a phone, send a quick email, or text anyone of them, should I need anything. In general, lots of opportunity for growth and advancement. Many of our employees, started their career in an entry level role, and have worked their way up. Need to relocate? With over 70 locations across the US, that isn't an issue. ARS/Rescue Rooter is truly a team environment, from the HR side, to my branches scattered across 3 states. I am proud to say I work for ARS/Recue Rooter, and if you want to work here, visit our careers site, and reach out to any location so you can also be a part of all of this!

Cons

Nothing to complain about. Finding talent can be a challenge, but that has nothing do with the company. I'm always thinking outside the box when it comes to Recruiting.

Explore other reviews about ARS-Rescue Rooter

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, amazing benefits, super easy if you’re a people person, amazing management team

Cons

Intensive KPI tracking, independent workload, not work life balance friendly. Your performance can be affected if you’re having a bad day. People treat you like scum of the earth

1.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

You can take work truck home.

Cons

Management has created a challenging work environment where technician support and fair compensation do not appear to be priorities. There are no performance-based bonuses or consistent annual raises, despite strong expectations around sales. Call distribution lacks transparency, with higher-quality leads often going to a small, select group, making it difficult for others to perform at their full potential. Technicians are also expected to take calls after scheduled hours (8 AM – 4 PM), which impacts work-life balance. Additionally, time and travel policies raise concerns. Technicians clock in upon arrival at the customer’s location rather than when travel begins, even when jobs are over an hour away. This results in significant unpaid driving time, often exceeding two hours per day. In some cases, technicians are required to travel to appointments even when customers are unresponsive, leading to cancellations or reschedules without compensation for the time lost. Overall, the expectations placed on technicians are high, but the structure and support systems in place do not consistently reflect or reward that effort.

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ARS-Rescue Rooter Response
1mo
Thank you for sharing this detailed feedback, and we recognize how concerning these experiences can be. We take issues around transparency, fair compensation, scheduling expectations, and travel time very seriously, and your comments highlight areas that require continued focus and accountability. Our goal is to create an environment where all technicians have equitable opportunities, clear support, and recognition that reflects their effort and performance. If you would be open to discussing further, please visit arsawaremobile.ethicspoint.com or call 833-633-7255.
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