Customer Service Representative - Anonymous employee Aaron's Employee Review

2.0
Apr 29, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Aaron's, at first, seems as a very appealing place to start a career. There aren't great benefits, but there are benefits nonetheless. Starting rate in the Great Lakes Region is $9.00 an hour as a CSR, which isn't terrible if you're an entry-level employee. I'm in my 11th month as a Customer Service Representative, and finally got my first raise. It was 18 cents.

Cons

The biggest challenge of working at Aarons is that, no matter how good you do, it is never good enough, which is to be expected by any corporate owned store. Co-workers make it break your day everyday, and the customers are, for lack of better terms, low class people who are looking to get angry with you so they can get a better payment. A lot of people are out to get you it seems, and the work/life balance is terrible.

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5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

great wqorklifew reccomend at niw

Cons

no cons what a place to works

4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

All the people I worked with in the store were fantastic people. Everyone helps everyone else and doesn't leave anyone out to dry.

Cons

Management above store level were a nightmare. Easily the worst I've ever experienced. They would change goals often, sometimes within days of having made a change. They would make assumptions about what was wrong without ever actually being in store. They wouldn't speak to ANYONE below the level of a manager to the point of ignoring someone if they greeted them.

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