It was an experience that opened my eyes to how shady customers can be. - Customer Accounts Manager Aaron's Employee Review

3.0
Apr 21, 2011
Recommend
CEO approval
Business Outlook

Pros

All management under the GM is paid hourly with and you are garanteed over time every week. I think that it is a great way to provide products to consumers that have no credit. Some times it is busy but it can be laid back as well.

Cons

You started to hate people because you would get lied to so much. As a Customer Accounts Manager it was your job to go to customer's homes and get resolutions to their accounts if you could not get them on the phone. It was a grey area when it came to herassment of the customer who has not paid by their due date.

Explore other reviews about Aaron's

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible environment with ability to make your own paycheck

Cons

Nothing to really say in terms of nothing I didn’t like. Every job has its challenges

4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

All the people I worked with in the store were fantastic people. Everyone helps everyone else and doesn't leave anyone out to dry.

Cons

Management above store level were a nightmare. Easily the worst I've ever experienced. They would change goals often, sometimes within days of having made a change. They would make assumptions about what was wrong without ever actually being in store. They wouldn't speak to ANYONE below the level of a manager to the point of ignoring someone if they greeted them.

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