Run Away - Anonymous employee AccentCare Employee Review

1.0
Nov 18, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Office personnel and clinical supervisors are friendly, very nice and easy to work with. They make the nurses feel welcome and appreciated. They are also sympathetic to the nurses having to deal with the horrific computer software program used by this company.

Cons

The computer software program used by this company for their nurses notes is the worse I have ever been exposed to. It is called Home Care Home Base (hchb). It is not user friendly at all, very complicated, ridiculously redundant and time consuming, so much so that it takes away from valuable time that could be spent giving patient care. My advise to any nurse who is considering working with hchb is to run away as fast as possible.

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AccentCare Response
7y
Thank you for your feedback. At AccentCare, we strive to provide a positive, collaborative work environment for all our employees. If you have any concerns, we encourage you to speak to your supervisor.

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Cons

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1.0
Jun 3, 2026
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CEO approval
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Pros

Could drive in my car by myself, no one bothered me I could start my day when I wanted to

Cons

Company is money focused 45 min to 1 hr between patients. Back office scheduling did not care about your car time between patients. Never had orders or discharge paperwork. Patients not even discharged from hospital yet but placed on schedule with no notes or welcome calls . And then it was left up to you to figure out where the patients were. No credit for all of the back work you needed to do. Managers constantly changing every 5 months all the nurses quit no one ever knew what to expect paper work depended on new managers PTO denied all the time . Onboarding is aweful. Must I go on stay away. Double dipping made to keep patients on the schedule for the nurse even tho all they needed was PTO no msw all quit no speech therapy but that was was ordered substituted ot for speech therapy no communication. Staff never researched patients before accepting for soc such as patient has mental psychotic unsafe behavior homes unsafe you would go out to do an admission, find this and then get no credit for it. If you decide it that the patient was a non-admit you could spend an hour and a half or an hour at a patient's house making sure that they were safe and things were being followed through on 911 would be called and you would get no credit for this. They would just want to add another patient onto your schedule even though you had all the charting to do and phone calls to make ridiculous

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AccentCare Response
1mo
Thank you for sharing your experience and for the care you provided as a Registered Nurse. We’re glad to hear there were aspects of independence and flexibility in your role that you valued. We’re very sorry to hear about the challenges you described related to scheduling, communication, onboarding and leadership consistency. This is not the experience we strive to create. At AccentCare, we are committed to supporting our clinicians with clear communication, strong leadership and the resources needed to provide safe, high-quality patient care. We know how important coordination, preparation and recognition of your time are in home health, and your feedback highlights areas where we must continue to improve. We appreciate you taking the time to share these concerns, as it helps us strengthen the experience for our team members and the patients we serve.
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