Do more for the front line. - Anonymous employee AccentCare Employee Review

2.0
Nov 19, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great clinical team in the field who makes it happen for the company...they turn the referrals to admissions then provide the care. Most truly love what they do which is why they have not left.

Cons

Mid/ upper level management is rewarded for the success made by the front line team. No bonus structure for those who bear the traffic, weather, irrate families , non compliant patients and unfriendly pets. . Decisions are made that directly affect front line staff without involving front line staff. They draw a hard line in the sand regarding their hourly or per visit pay, but let someone in upper management try to leave...then they suddenly find money to keep them on.

avatar
AccentCare Response
8y
Thank you for your feedback. We value our employees as are most important resource. AccentCare prides itself on remaining competitive in the industry regarding employee salaries and benefits. We also strive to provide a positive, collaborative work environment for all our employees. We strongly encourage you to speak to your supervisor or reach out to HR as we take the concerns of our employees seriously.

Explore other reviews about AccentCare

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

good work life balance for workers, low stress

Cons

not enough room for growth

1.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Could drive in my car by myself, no one bothered me I could start my day when I wanted to

Cons

Company is money focused 45 min to 1 hr between patients. Back office scheduling did not care about your car time between patients. Never had orders or discharge paperwork. Patients not even discharged from hospital yet but placed on schedule with no notes or welcome calls . And then it was left up to you to figure out where the patients were. No credit for all of the back work you needed to do. Managers constantly changing every 5 months all the nurses quit no one ever knew what to expect paper work depended on new managers PTO denied all the time . Onboarding is aweful. Must I go on stay away. Double dipping made to keep patients on the schedule for the nurse even tho all they needed was PTO no msw all quit no speech therapy but that was was ordered substituted ot for speech therapy no communication. Staff never researched patients before accepting for soc such as patient has mental psychotic unsafe behavior homes unsafe you would go out to do an admission, find this and then get no credit for it. If you decide it that the patient was a non-admit you could spend an hour and a half or an hour at a patient's house making sure that they were safe and things were being followed through on 911 would be called and you would get no credit for this. They would just want to add another patient onto your schedule even though you had all the charting to do and phone calls to make ridiculous

avatar
AccentCare Response
1mo
Thank you for sharing your experience and for the care you provided as a Registered Nurse. We’re glad to hear there were aspects of independence and flexibility in your role that you valued. We’re very sorry to hear about the challenges you described related to scheduling, communication, onboarding and leadership consistency. This is not the experience we strive to create. At AccentCare, we are committed to supporting our clinicians with clear communication, strong leadership and the resources needed to provide safe, high-quality patient care. We know how important coordination, preparation and recognition of your time are in home health, and your feedback highlights areas where we must continue to improve. We appreciate you taking the time to share these concerns, as it helps us strengthen the experience for our team members and the patients we serve.
See reviews by: Helpful|Rating|Date|All