Horrible job due to management - Care Partner AccentCare Employee Review

1.0
May 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Clients were wonderful, the pay was okay for my living, and I did enjoy traveling.

Cons

They will not adhere to your schedule. Expect it to be used for two weeks and then it's thrown out the window. Be careful with picking up shifts for them. They'll be so happy that you did then will harass you into picking up more shifts. They don't care if you've already worked 8 hours, you'll be forced to do 8 more if they can't find anyone else to cover the last shift. The miscommunication was beyond unprofessional. They'll call you while you're out on a shift and the clients get upset when you do that. They constantly change your schedule and then blame you if they forgot why they took you out of that shift and moved you to another one. The management at this branch is insulting. They will talk down to you like you can't speak English which says a lot to how they treat their bilingual workers. Workers who've been with this branch for more than 4 years have all stated issues with scheduling, HR management, etc.

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AccentCare Response
6y
We are sorry to hear about your experience. We are concerned by your comments as this is not an accurate reflection of how we operate nor company culture. If you are willing to share more details, please email the VP Talent Acquisition at Recruiting@accentcare.com. We take all reviews very seriously.

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5.0
May 12, 2026
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CEO approval
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Pros

Great place to work. Great team to be a part of.

Cons

more competitive pay and benefits

1.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Could drive in my car by myself, no one bothered me I could start my day when I wanted to

Cons

Company is money focused 45 min to 1 hr between patients. Back office scheduling did not care about your car time between patients. Never had orders or discharge paperwork. Patients not even discharged from hospital yet but placed on schedule with no notes or welcome calls . And then it was left up to you to figure out where the patients were. No credit for all of the back work you needed to do. Managers constantly changing every 5 months all the nurses quit no one ever knew what to expect paper work depended on new managers PTO denied all the time . Onboarding is aweful. Must I go on stay away. Double dipping made to keep patients on the schedule for the nurse even tho all they needed was PTO no msw all quit no speech therapy but that was was ordered substituted ot for speech therapy no communication. Staff never researched patients before accepting for soc such as patient has mental psychotic unsafe behavior homes unsafe you would go out to do an admission, find this and then get no credit for it. If you decide it that the patient was a non-admit you could spend an hour and a half or an hour at a patient's house making sure that they were safe and things were being followed through on 911 would be called and you would get no credit for this. They would just want to add another patient onto your schedule even though you had all the charting to do and phone calls to make ridiculous

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AccentCare Response
1mo
Thank you for sharing your experience and for the care you provided as a Registered Nurse. We’re glad to hear there were aspects of independence and flexibility in your role that you valued. We’re very sorry to hear about the challenges you described related to scheduling, communication, onboarding and leadership consistency. This is not the experience we strive to create. At AccentCare, we are committed to supporting our clinicians with clear communication, strong leadership and the resources needed to provide safe, high-quality patient care. We know how important coordination, preparation and recognition of your time are in home health, and your feedback highlights areas where we must continue to improve. We appreciate you taking the time to share these concerns, as it helps us strengthen the experience for our team members and the patients we serve.
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