Corporate home health - Patient Care Coordinator AccentCare Employee Review

1.0
Mar 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Patient care, paid milage, company phone

Cons

Too many cons to list. Leadership does not value front line workers opinions, feels like leadship's and back office needs are valued over patient needs, decreased transparency, unrealistic mandatory duties to salaried employees. Leadship may "listen" but they do not hear and they will answer with a spin. Plan to work many hours off the clock. Decreased flexibility with scheduling. Need to answer to multiple managers. Surprisingly disorganized for national company. HCHB suites business needs well but not always best for clinician or patients.

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AccentCare Response
5y
We value all feedback, good or bad, and strongly believe that our employees are the heart of AccentCare. Thank you for reaching out to let us know your experience. Please reach out to us at Recruiting@accentcare.com to talk through your concerns.

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5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work. Great team to be a part of.

Cons

more competitive pay and benefits

1.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Could drive in my car by myself, no one bothered me I could start my day when I wanted to

Cons

Company is money focused 45 min to 1 hr between patients. Back office scheduling did not care about your car time between patients. Never had orders or discharge paperwork. Patients not even discharged from hospital yet but placed on schedule with no notes or welcome calls . And then it was left up to you to figure out where the patients were. No credit for all of the back work you needed to do. Managers constantly changing every 5 months all the nurses quit no one ever knew what to expect paper work depended on new managers PTO denied all the time . Onboarding is aweful. Must I go on stay away. Double dipping made to keep patients on the schedule for the nurse even tho all they needed was PTO no msw all quit no speech therapy but that was was ordered substituted ot for speech therapy no communication. Staff never researched patients before accepting for soc such as patient has mental psychotic unsafe behavior homes unsafe you would go out to do an admission, find this and then get no credit for it. If you decide it that the patient was a non-admit you could spend an hour and a half or an hour at a patient's house making sure that they were safe and things were being followed through on 911 would be called and you would get no credit for this. They would just want to add another patient onto your schedule even though you had all the charting to do and phone calls to make ridiculous

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AccentCare Response
1mo
Thank you for sharing your experience and for the care you provided as a Registered Nurse. We’re glad to hear there were aspects of independence and flexibility in your role that you valued. We’re very sorry to hear about the challenges you described related to scheduling, communication, onboarding and leadership consistency. This is not the experience we strive to create. At AccentCare, we are committed to supporting our clinicians with clear communication, strong leadership and the resources needed to provide safe, high-quality patient care. We know how important coordination, preparation and recognition of your time are in home health, and your feedback highlights areas where we must continue to improve. We appreciate you taking the time to share these concerns, as it helps us strengthen the experience for our team members and the patients we serve.
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