Lots of Room for Improvement - Anonymous employee AccentCare Employee Review

2.0
Oct 18, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some flexibility and option to work from home. Used to work on a great team at Seasons before AccentCare purchased the company. New team is good as well but just seems like a step down in job responsibilities.

Cons

- AccentCare purchased the company, fired most of my team and left only a couple of us to do the job of 5 or 6 people for months. This happened with many teams based on what I've heard. - Recently had a milestone work anniversary and instead of sending me some kind of thanks they sent me an email asking me to write this review hoping it would be positive and improve their score on this site. - Lost several annual days of PTO during the transition to AccentCare (4 per year) that we got for mental health days at Seasons. - Received a rating of "exceeds expectations" on my annual review. When it came time for merit raises I was told I was lucky I got anything because I was from the Seasons acquisition. I got less than 2%. - Little to no training on new processes and systems after the transition. Was basically told there is no training and to ask someone every time I run into something new. - Was told there was training budget for gaining new broader skills to level up but have yet to be given any information on how to access this or to be directed/encouraged on a path to move up within the company.

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AccentCare Response
3y
We appreciate you taking the time to share your experience with us. Your valuable feedback helps us strive for excellence. If you're willing, we'd love to hear more about this issue – please send an email directly to our VP of Talent Acquisition at Recruiting@accentcare.com - rest assured that all reviews are carefully considered here!

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5.0
Jun 30, 2026
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Pros

Professional, Attentive, Prompt, Compassionate, Encouraging

Cons

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1.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Could drive in my car by myself, no one bothered me I could start my day when I wanted to

Cons

Company is money focused 45 min to 1 hr between patients. Back office scheduling did not care about your car time between patients. Never had orders or discharge paperwork. Patients not even discharged from hospital yet but placed on schedule with no notes or welcome calls . And then it was left up to you to figure out where the patients were. No credit for all of the back work you needed to do. Managers constantly changing every 5 months all the nurses quit no one ever knew what to expect paper work depended on new managers PTO denied all the time . Onboarding is aweful. Must I go on stay away. Double dipping made to keep patients on the schedule for the nurse even tho all they needed was PTO no msw all quit no speech therapy but that was was ordered substituted ot for speech therapy no communication. Staff never researched patients before accepting for soc such as patient has mental psychotic unsafe behavior homes unsafe you would go out to do an admission, find this and then get no credit for it. If you decide it that the patient was a non-admit you could spend an hour and a half or an hour at a patient's house making sure that they were safe and things were being followed through on 911 would be called and you would get no credit for this. They would just want to add another patient onto your schedule even though you had all the charting to do and phone calls to make ridiculous

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AccentCare Response
1mo
Thank you for sharing your experience and for the care you provided as a Registered Nurse. We’re glad to hear there were aspects of independence and flexibility in your role that you valued. We’re very sorry to hear about the challenges you described related to scheduling, communication, onboarding and leadership consistency. This is not the experience we strive to create. At AccentCare, we are committed to supporting our clinicians with clear communication, strong leadership and the resources needed to provide safe, high-quality patient care. We know how important coordination, preparation and recognition of your time are in home health, and your feedback highlights areas where we must continue to improve. We appreciate you taking the time to share these concerns, as it helps us strengthen the experience for our team members and the patients we serve.
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