Bad leadership , poorly managed private health information , unfair salary and unbalanced work load - Face to Face Specialist AccentCare Employee Review

1.0
Jul 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Working from home is the only pro.

Cons

1. Working for incompetent leadership 2. Poor salary that’s below market value. We are only given 2% raises every few years. LVN salary starts at $21 an hr. 3. Nepotism in the hiring process. My manager hires a lot of her personal friends and then shows those team members favoritism. 4. No growth opportunity. The manager only hires personal friends for supervisor positions. 5. leadership attempts to micromanage even though they don’t understand the job. 6. Watching accentcare outsource private health care information to India is a huge concern. AccentCare has outsourced cheap labor to this country and gives them full access to patients’ private information. The outsourced company has access to Patient telephone numbers, insurance information - addresses , social security numbers, and patient health history. 7. The outsourcing company employees’ are very incompetent and poorly trained. They are not held accountable for their mistakes and their mistakes fall on staff to fix. 8 . Sometimes upper management refuses to back fill positions and this just gives you more work. The workload is unrealistic. At times you may be expected to handle 3 or 4 peoples work load. 9. HR is not supportive and reaching out to them makes you a target for the manager.

Explore other reviews about AccentCare

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment and employer

Cons

Exceptional work atmosphere and team

avatar
AccentCare Response
5d
Thank you for sharing your experience and for the care you provided our patients. We’re glad to hear the flexibility in scheduling was a positive part of your role. We understand that documentation requirements can feel overwhelming at times. At AccentCare, we’re committed to continuously improving processes to better support our clinicians. We encourage team members to share ideas with their local leaders on ways to improve efficiency and streamline paperwork so we can create a more seamless and supportive experience.
1.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Could drive in my car by myself, no one bothered me I could start my day when I wanted to

Cons

Company is money focused 45 min to 1 hr between patients. Back office scheduling did not care about your car time between patients. Never had orders or discharge paperwork. Patients not even discharged from hospital yet but placed on schedule with no notes or welcome calls . And then it was left up to you to figure out where the patients were. No credit for all of the back work you needed to do. Managers constantly changing every 5 months all the nurses quit no one ever knew what to expect paper work depended on new managers PTO denied all the time . Onboarding is aweful. Must I go on stay away. Double dipping made to keep patients on the schedule for the nurse even tho all they needed was PTO no msw all quit no speech therapy but that was was ordered substituted ot for speech therapy no communication. Staff never researched patients before accepting for soc such as patient has mental psychotic unsafe behavior homes unsafe you would go out to do an admission, find this and then get no credit for it. If you decide it that the patient was a non-admit you could spend an hour and a half or an hour at a patient's house making sure that they were safe and things were being followed through on 911 would be called and you would get no credit for this. They would just want to add another patient onto your schedule even though you had all the charting to do and phone calls to make ridiculous

avatar
AccentCare Response
5d
Thank you for sharing your experience and for the care you provided as a Registered Nurse. We’re glad to hear there were aspects of independence and flexibility in your role that you valued. We’re very sorry to hear about the challenges you described related to scheduling, communication, onboarding and leadership consistency. This is not the experience we strive to create. At AccentCare, we are committed to supporting our clinicians with clear communication, strong leadership and the resources needed to provide safe, high-quality patient care. We know how important coordination, preparation and recognition of your time are in home health, and your feedback highlights areas where we must continue to improve. We appreciate you taking the time to share these concerns, as it helps us strengthen the experience for our team members and the patients we serve.
See reviews by: Helpful|Rating|Date|All