Toxic atmosphere - Hospice Care Consultant AccentCare Employee Review

1.0
Jul 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Good salary and equipment for business development.

Cons

The West Allis, WI office has constant staffing turn over in every discipline. Service issues in the field are most often blamed by local leadership on facility partners rather than being fully addressed and working toward good future relations. There is also an atmosphere of bullying and pushing work off on co-workers with no repercussions or accountability.

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AccentCare Response
11mo
Thank you for sharing your experience. We’re truly sorry to hear that your time at our West Allis location felt so challenging. What you’ve described is not the kind of environment we want for any member of our team, and we take concerns about accountability and workplace culture very seriously. While we’re glad you found value in the tools and resources provided for business development, we recognize that respectful, supportive leadership is just as essential. Your feedback has been shared with our internal teams, and we’re committed to listening, learning, and continuing to improve. We appreciate you taking the time to be candid with us and wish you the very best moving forward.

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5.0
Jun 30, 2026
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Pros

Professional, Attentive, Prompt, Compassionate, Encouraging

Cons

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1.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Could drive in my car by myself, no one bothered me I could start my day when I wanted to

Cons

Company is money focused 45 min to 1 hr between patients. Back office scheduling did not care about your car time between patients. Never had orders or discharge paperwork. Patients not even discharged from hospital yet but placed on schedule with no notes or welcome calls . And then it was left up to you to figure out where the patients were. No credit for all of the back work you needed to do. Managers constantly changing every 5 months all the nurses quit no one ever knew what to expect paper work depended on new managers PTO denied all the time . Onboarding is aweful. Must I go on stay away. Double dipping made to keep patients on the schedule for the nurse even tho all they needed was PTO no msw all quit no speech therapy but that was was ordered substituted ot for speech therapy no communication. Staff never researched patients before accepting for soc such as patient has mental psychotic unsafe behavior homes unsafe you would go out to do an admission, find this and then get no credit for it. If you decide it that the patient was a non-admit you could spend an hour and a half or an hour at a patient's house making sure that they were safe and things were being followed through on 911 would be called and you would get no credit for this. They would just want to add another patient onto your schedule even though you had all the charting to do and phone calls to make ridiculous

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AccentCare Response
3w
Thank you for sharing your experience and for the care you provided as a Registered Nurse. We’re glad to hear there were aspects of independence and flexibility in your role that you valued. We’re very sorry to hear about the challenges you described related to scheduling, communication, onboarding and leadership consistency. This is not the experience we strive to create. At AccentCare, we are committed to supporting our clinicians with clear communication, strong leadership and the resources needed to provide safe, high-quality patient care. We know how important coordination, preparation and recognition of your time are in home health, and your feedback highlights areas where we must continue to improve. We appreciate you taking the time to share these concerns, as it helps us strengthen the experience for our team members and the patients we serve.
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