Pros
The company has pretty good potential, and could be a great company if the right management is put in place.
Cons
It is pretty clear that the company has grown too large for the current Senior Management to handle. There is an extreme lack of communication between departments, and the management does not seem to want to approach the issues. One of the greatest indicators of this is the huge turnover rate. Active has a bad reputation in San Diego as a "turn-and-burn" shop. Another area of concern is that current growth has not been organic, but rather through acquisition of smaller companies that are often of questionable health. The software itself is poorly designed (hence the many dissatisfied reviews from the online community), and the IT infrastructure is outdated and unable to handle the current capacity, much less growth. Security is also a major concern, and one that needs to be evaluated ASAP.