Easy job, horrible management. - Customer Service Representative Active Network Employee Review

2.0
Jan 13, 2014
Recommend
CEO approval
Business Outlook

Pros

My co-workers were some of the most amazing and nicest people I know to this day.

Cons

Management knew nothing about the contracts the customer service representatives worked for. The company claims to be school-friendly, that they will work around your schedule, but every single person I know that dealt with them had issues trying to have hours based upon their class schedule. The management was rude and unprofessional.

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5.0
Mar 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Really care about its employees.

Cons

Difficult markets to operate in since COVID.

4.0
Dec 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexibility on where to work from (mostly remote) Managers are great. Good People

Cons

Upward mobility can be limited in some positions

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