2.0
Nov 1, 2011
Former employee
Pittsburgh, PA
Recommend
CEO approval
Business Outlook
Pros
-Great store level employees. -Ten years ago, had very knowledgeable employees, and paid fairly well. -The years before the Discount Auto merger, were fun and fulfilling
Cons
- Company has completely lost its way. Are you a service station or not? - All the "Free Services" have actually degraded the level of customer service. - Instead of working with the local garages and service stations to increase their businesses, Advance utilizes untrained, minimum wage employees to work on customer's cars for free. - "Why am I outside, lying in a filthy parking lot under a customer's car at 9PM on a tuesday night in late January?"...