Pros
In the past there was a company culture and identity. Not anymore.
Cons
Whatever happened to the slogan "People are our best part?" Company very discriminatory toward women. What's worse, I had one of the highest customer satisfaction rates, highest sales rates, and on my own I took auto tech classes with my money, all because I wanted to be better at the job and hoped to be promoted. This company is a total lost cause. Upper management needs immediate removal and replacement by people with serious and in-depth automotive industry experience. Not just "retail experience." Not Best Buy, not Blockbuster, not Circuit City... not Target. As for human resources, if you knowingly refuse to respond to calls, get a new job. I am sick and tired of the PR bull from these people. They are well aware of significant problems, but they just put a nice veneer on it and sweep it under the rug. Wonder what will happen if the company accepts a leveraged buyout with Blackstone Capital. I won't be around to see. Apparently this company values minimum or close to minimum wage pay grades versus loyalty, parts knowledge, and human dignity and compassion. I hope they get whats coming to them, and fast. I have no sympathy for these people. On a side note, I know of two long time employees, one of whom was with the company 17 years, one of whom was with them for 10, who were terminated prior to their expected retirement. That is sickening. Especially considering one of them was a Master ASE.