1.0
Jan 20, 2014
Former employee, less than 1 year
Recommend
CEO approval
Business Outlook
Pros
Interacting with and helping the customers.
Cons
Training is basically when GM has time along with monthly videos online. SPH program based mainly on salary/experience rather than mean general income of the surrounding area of the store and prior year sales. Scheduling and traffic flow greatly affect the SPH in a negative way. Seems all that is cared about is the stores sales/bottom line and not the employees as it used to be. SPH program is a good tool to be used to get rid of the high salaried/long term employees and bring in lower paid employees. Hard to make your sales goal/bonus as opposed to what is told to you when recruited/hired.