Pros
Weekends Off, two 15 min breaks and you get lunch break. Holidays off, 2 weeks paid vacation after 60 days.
Cons
To many cliques in the office, No advancement unless a manager goes to jail(which has happen here, sorry Randy) or quits but usually current management promotes or hire friends to be managers, never get a wage review so no pay increase, you feel like an E-Slave all day while managers walk around the office and have fun all day. Very secretive higher ups so you have no real feedback to tell shops while you call them. Have those typical people in office that act like middle schooler because deep down this is the best job they will ever get so they cope with acting like kids all day. TYPICAL CALL CENTER JOB. This job would be good for 18-22 year olds just to get experience in corp America. I am here because I can't find a better job in Vegas.