ACT actually stand for Always Changing Things - Associate Trainer Advanced Call Center Technologies Employee Review

Watch your pay. If they think they can short you, they will. If you call them on, they will push back. I know people who habe had to get the labor board involved to get the money they were owed. As stated in the headline, they are always changing things. For a company who's whole job is based on communication (it's a call center), there is a severe lack of it within the company itself. You will often not know of changes until you are being called on for not following new policy/process that you were not even made aware of. Salary is low for most projects.