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Advicent Solutions

Is this your company?

The Administration do not Care about you. - Technical Support Advicent Solutions Employee Review

1.0
Mar 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Good team structure in support.

Cons

Administration was poor. Advancement and growth was terrible. Did not support their technical support team.

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Advicent Solutions Response
5y
Thanks for leaving your comments, we truly appreciate all types of feedback. As you mentioned, the employees in the Technical Support department have created a very strong, cohesive atmosphere as they work together to resolve customer questions. It is a wonderful group of people to work with. To address your other concerns, the company unfortunately went through some tough circumstances in 2020 and underwent a reduction in force. As difficult as this was, we are in a better place now with the appropriate number of employees needed for the future success of the business. We are therefore more capable of supporting our employees in their professional growth and development, as your feedback suggests.

Explore other reviews about Advicent Solutions

5.0
Sep 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Advicent was great - all went downhill after they were acquired by Investcloud. Majority of the team left within a few months of the acquisition (taking the great company culture along with them). Had nothing but great things to say about Advicent... Investcloud is a different story entirely.

Cons

Lack of transparency, mainly surrounding the Covid-era layoffs. To be honest, this is fairly on-par with other Covid layoffs but was one of the only cons I could think of.

5.0
Dec 24, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great people to work with. They're mostly very intelligent, fun, and willing to help you if have any issues. It may be just me but I have not seen any kind of politics being played that would reduce focus on the job. - Culture is fun and inviting. There are a lot of events and collaboration/sharing across teams and departments. - From all of my experiences, managers do everything in their power to provide employees with the necessary resources and means to do the best in their position. This is all you can really ask, you have to do the rest and work hard. - Work-life balance is extremely helpful. Per the norm, 40 hours are expected but you have flexibility in essentially choosing your hours other than core ones and being available for meetings.

Cons

- Pay is across the board lower than average. That being said, if you're an above average employee then that will not be the case. Pay is likely lower than average due to the young workforce which is primarily 1-4 years out of college. - Training: in most positions, there is not a fully developed or organized training program. This is actually a plus and minus. On one hand it teaches you to deal with ambiguous situations. But it does make some people feel uncomfortable. It does however allow the organization to find people that can thrive with minimal direction.

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