Poor consideration with regards to mental health - Customer Service Representative (CSR) Aegon Employee Review

2.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Canteen was amazing. Such an impressive collection at a reasonable price

Cons

Was told that after being diagnosed with borderline personality disorder that i'd need to use holidays to attend my psychology appointments. When i asked what the next steps would be after my holidays where used up and i still had oncoming appointments, i was told that they wouldn't be able to facilitate and i'd need to seek alternative treatment. Really disappointing

Explore other reviews about Aegon

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

I love it. No issues here

Cons

There's not much in terms of training, but my manager and team does a great job teaching me.

4.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The option sometimes to work from home 100%.

Cons

Sprawling and slow moving operational model.

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