A fulfilling place to work full of exciting challenges! - Lead, Customer Operations Affirm Employee Review

5.0
Oct 4, 2020
Recommend
CEO approval
Business Outlook

Pros

The benefits that come along with working at Affirm are unlike any other organization I have ever been a part of. People truly do come first financially, culturally, and ethically. There is constant innovation and room for growth. Every process, tool, and initiative can be challenged in a productive way. Every person that works at Affirm can and does feel free to express their thoughts and push a new process forward. There are always new challenges and problems that are exciting to solve. Transparency around what is happening and what is to come is a daily reward. Our senior leadership team is extremely honest about everything they can be. Many people have been very successful at Affirm without any financial background because the opportunity to learn is always there. The training and leadership team is very willing to spend time with individuals to ensure a full understanding of every concept.

Cons

The workload can be very heavy which can make it difficult to find a work life balance. Experience is often valued over the proven ability to do the work and people are put in positions they do not perform well in, simply based on the previous roles.

Explore other reviews about Affirm

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and great mission,

Cons

Upward mobility becomes limited for director+

3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Affirm has a lot of talented engineers and high impact, interesting products to work on. The company is remote first and I traveled abroad for a few weeks a year while working.

Cons

Most of the projects were under tight deadlines which put a lot of stress on the engineers. Management didn't really understand what was required of engineers for many of the projects which made it difficult for them to communicate the team's needs upward. My team was short staffed for senior and staff engineers so techincal leadership was also lacking.

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