Affirm Operations Associate reviews

Working at Affirm was an absolute nightmare! The never-ending training sessions were a total waste of time because they just kept piling on more without giving us a chance to absorb anything. And as if that wasn't enough, the management had the audacity to gaslight us by slashing our wages and laying off a bunch of people, leaving the remaining employees to pick up the slack without any compensation. They expect us to do the most work for the cheapest rate, like we're some kind of cheap labor force. But it doesn't stop there. Affirm has no qualms about breaking rules and crossing country boundaries, pushing their American regulations and laws onto other countries. Talk about unethical practices! The only redeeming quality is that the job is remote, but trust me, no amount of money is worth putting up with this silly mess.

-Lack of transparency on policy changes. In the past year changes that heavily affected the team in terms of pay, holidays, OT, and PTO were announced almost day of with almost no warning. - Company has initiated the practice of screen recording with seemingly little to no testing. This has caused slow down on employees work stations that impact their handle times. - Management seems overworked and has little time to address employee concerns, or in some cases outright ignores concerns.