Comfortable Place to work - Case Manager Airbnb Employee Review

4.0
Dec 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Not your typical call center environment. Very fun and family oriented, and case work is not answering technical questions all day, it's about helping real people in real life situations. short answer, Very Interesting.

Cons

Attendance is very strict but very understandable as to why. Its bittersweet.

Explore other reviews about Airbnb

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Pay and good benefits

Cons

None good company to work at

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Airbnb's mission of creating a world where anyone can belong anywhere strongly resonates with me. I'm excited by the opportunity to build products that operate at global scale and directly impact millions of users. My background in full-stack engineering, distributed systems, cloud infrastructure, and AI-powered applications aligns well with Airbnb's focus on innovation, reliability, and exceptional user experiences. I am particularly attracted to Airbnb's engineering culture, emphasis on ownership, and commitment to solving complex technical challenges while delivering meaningful value to hosts, guests, and communities worldwide.

Cons

One challenge of working at Airbnb is the complexity that comes with operating a global platform at scale. Engineering teams must balance reliability, performance, compliance, and user experience across many markets and stakeholders. While this can make development and decision-making more complex, it is also one of the aspects that makes the work technically interesting and professionally rewarding.

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