Pros
I work in the Portland office, so that's where my perspective is coming from. This is an incredibly unique place to work, and I'm delighted to be here. The office itself is awe-inspiring - Google it. The people I get to work with everyday are creative, hard working and easy to be with every day. The job itself, customer experience, is both challenging and rewarding. I've already learned a number of new skills in my 4 months here.
Cons
The way the leadership team is structured is confusing and, I think, convoluted. The team leads are hired externally, and thus don't have a clear understanding of the day-to-day work we have to do. When I have questions, I have to go to someone else off of my team, which puts me in a weird position when my manager is constantly asking what they can help me with. This is not my managers fault, it's just the way the structure is. I have been told that my manager's job is to help me develop my career goals, but since my manager is just as new as I am, they don't have the network connections or knowledge of the company to really help me develop where I want to go.