Great Work Culture, But Salary and Shifts Could Improve - IT Support Specialist Airbnb Employee Review

4.0
Aug 8, 2024
Recommend
CEO approval
Business Outlook

Pros

I worked at Airbnb for over 4 years, and overall, it was a rewarding experience. The company culture is good—Airbnb values diversity, inclusivity, and employee well-being. The team spirit and camaraderie among colleagues made it a good place to work, and there were always opportunities to learn and grow within the company.

Cons

There are a few areas where Airbnb could improve. While the work environment was positive, the salary wasn't as competitive as I would have hoped, especially considering the demands of the job. Additionally, the majority of shifts were during the night, which could be challenging for maintaining a healthy work-life balance.

Explore other reviews about Airbnb

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Airbnb's mission of creating a world where anyone can belong anywhere strongly resonates with me. I'm excited by the opportunity to build products that operate at global scale and directly impact millions of users. My background in full-stack engineering, distributed systems, cloud infrastructure, and AI-powered applications aligns well with Airbnb's focus on innovation, reliability, and exceptional user experiences. I am particularly attracted to Airbnb's engineering culture, emphasis on ownership, and commitment to solving complex technical challenges while delivering meaningful value to hosts, guests, and communities worldwide.

Cons

One challenge of working at Airbnb is the complexity that comes with operating a global platform at scale. Engineering teams must balance reliability, performance, compliance, and user experience across many markets and stakeholders. While this can make development and decision-making more complex, it is also one of the aspects that makes the work technically interesting and professionally rewarding.

See reviews by: Helpful|Rating|Date|All