3.0
Nov 12, 2024
Current employee
Chicago, IL
Recommend
CEO approval
Business Outlook
Pros
Great perks and smart people
Cons
No PTO and it's a hard work culture. People are spread thin
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Users say... "We have a great downtown office and culture is at the center of many decisions made." "A great benefit that allows you to connect with your loved ones at the end of the year." "good work life balance and pay good." "+ great team and colleagues" "Fully remote and good pay"
Users say... "Disorganized procedures with poor management." "Some managers have been there for too long." "The company has some serious ethical issues under the hood which are covered up by senior leadership and 'Talent/Employee Relations'." "The salary was low for the work" "Middle management is inexperienced and insecure, adding needless pressure on already overworked agents."