Prepare to toe the line in this top-down organization - Anonymous employee Airbnb Employee Review

2.0
Feb 23, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nicely decorated office; friendly people.

Cons

You'll be welcomed with open arms. People are so kind and caring here. You'll be invited to lots of meetings, many of which are about people talking at you. People will encourage you to "give feedback" and ask lots of questions, and they'll listen politely. If it's about anything that isn't working, they'll ignore you. And there aren't actually many channels for feedback, other than emailing people directly. If you do email, they'll say, "thanks so much for the input - we're working on a plan" and then do nothing. It's a very email-driven company. This starts at the top. The CEO, a cross between an overgrown frat boy and unskilled motivational speaker, sends an email every Sunday night. Its purpose is often unclear. You stop reading these after a while because they make it harder to respect him. Other things that start at the top are most of the decisions, even those that seem too mundane to be handled by execs. But this is a top-down organization, so don't expect to make decisions about the things that affect your daily work unless you get promoted. Fortunately, there are many layers of management to get promoted into. When something isn't working on a team, they just insert more managers into the already bloated hierarchy. If you toe the line with these managers, you may get to be just like one of them.

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5.0
Jun 8, 2026
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Pros

Laid back, strong mentorship/training, and good team chemistry.

Cons

Online only, they had summer branch offices, but nobody went in.

5.0
Jun 4, 2026
Recommend
CEO approval
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Pros

Airbnb's mission of creating a world where anyone can belong anywhere strongly resonates with me. I'm excited by the opportunity to build products that operate at global scale and directly impact millions of users. My background in full-stack engineering, distributed systems, cloud infrastructure, and AI-powered applications aligns well with Airbnb's focus on innovation, reliability, and exceptional user experiences. I am particularly attracted to Airbnb's engineering culture, emphasis on ownership, and commitment to solving complex technical challenges while delivering meaningful value to hosts, guests, and communities worldwide.

Cons

One challenge of working at Airbnb is the complexity that comes with operating a global platform at scale. Engineering teams must balance reliability, performance, compliance, and user experience across many markets and stakeholders. While this can make development and decision-making more complex, it is also one of the aspects that makes the work technically interesting and professionally rewarding.

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