4.0
May 6, 2025
Former employee, more than 3 years
Los Angeles, CA
Recommend
CEO approval
Business Outlook
Pros
Employee Benefits and remote work options
Cons
Culture depends on team you are on
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Users say... "We have a great downtown office and culture is at the center of many decisions made." "A great benefit that allows you to connect with your loved ones at the end of the year." "good work life balance and pay good." "+ great team and colleagues" "Fully remote and good pay"
Users say... "Disorganized procedures with poor management." "The salary was low for the work" "The company has some serious ethical issues under the hood which are covered up by senior leadership and 'Talent/Employee Relations'." "Went through two different managers in less than a year which can greatly impact performance reviews." "Middle management is inexperienced and insecure, adding needless pressure on already overworked agents."