1.0
May 15, 2024
Former employee, more than 1 year
Recommend
CEO approval
Business Outlook
Pros
Great product and promising market. Seems like there could be many winners in this space.
Cons
The CEO is in over his head. He’s never taken a company this far and he clearly doesn’t have the experience to scale it from here. 90% of the sales organization has churned and there are zero qualified sales leaders that remain. While the product is great and there have been a ton of good deals in the last 18 months, the customer success and implementation teams are not up to speed and there is high customer churn and low net revenue retention.