Best Place I Have Ever Worked! - Team Lead Support Operations Alarm.com Employee Review

5.0
Mar 20, 2017
Recommend
CEO approval
Business Outlook

Pros

- Best Team I have ever worked with including managers, peers, and employees in general. Everyone one is motivated to work at a high level day in and and day out. Everyone is looking out for each other and has your best interest in mind. - Great challenges everyday that keep you constantly learning and growing. I have learned more in this role than all my previous roles combined I would say. - Top workplace for a reason, culture is like no other position I worked before, incredibly collaborative, interesting, fun, and challenging. - Being a Leader, I know I have influence on many decisions that go towards the overall goals of the company. - Growing company which means you have opportunities that may not even be currently there right now, but you have the ability to pave your way if you work hard enough. - No matter who you are your idea is listened to. - Let's not forget about the sweet technology we get to use on a daily basis.

Cons

I honestly don't have anything to say poorly about Alarm.com. I have been here almost 2 years and have enjoyed my job everyday no matter how much I had on my plate.

Explore other reviews about Alarm.com

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice office space good environment

Cons

Expensive area for finding housing

3.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Company culture - the people are great. Decent benefits for a single person Interesting products and projects Work from home flexibility (2 days)

Cons

Compensation could be more competitive for the area. Unfortunately, they are taking advantage of the employer market right now, and offering salaries 6k less than what starting salaries the year prior was offered. Your manager definitely has the biggest impact on your time here, with little regulation or management above them. It will entirely shape your experience, for better or for worse. Decreased work from home flexibility - when I accepted the offer, my recruiter told me it was typical for employees to work from home around the November and December holidays, with no need to take all your vacation days to do so. At the last minute, this norm was mysteriously taken away, and depending on your manager, employees were told to either use their vacation days or be in the office the day before and after Xmas. Cozy. The AI strategy here is starting to finally look like an actual strategy, but before that it was in every sense of the world a mania and definitely shifted the culture in a bad way. Kudos to the people who attempted to take leadership and actually formulate our strategy. HR here is kind of useless, the team is extremely bloated. Onboarding was not a fun experience.

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