Good principles, flawed execution - Special Credits Officer Alaska USA Employee Review

3.0
Jun 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, banker's hours, decent pay. Alaska USA has a strong history of growth and continues to expand its services and its membership. I was a member before working at Alaska USA and am still a member although I no longer work there. Alaska USA provides great value for their membership.

Cons

Alaska USA tries to promote an organizational culture that values its employees and provides opportunities for advancement, but management fails horribly in its execution. There is no communication between executive management and employees, creating a severe disconnect between employees and the organizational mission. This disconnect leads to significant inconsistencies between the management of different departments. There is little focus on employee development or training beyond an employee's current position. Most supervisors and managers do not have sufficient training or experience to effectively lead and develop employees, resulting in a culture that fosters micro-management and distrust instead of professional growth. Alaska USA's traditional top-down management style creates an atmosphere that discourages employee involvement and hinders careers. If you want to work for a company that values its employees and provides opportunities for career development, look somewhere else.

Explore other reviews about Alaska USA

5.0
Sep 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Great Company, would work here again

Cons

Nothing at this time. Great Company

1.0
Nov 25, 2025
Recommend
CEO approval
Business Outlook

Pros

I loved the team I managed and genuinely enjoyed helping members.

Cons

-Lack of advancement opportunities unless you were part of the "in" crowd. -Heavy micromanagement from upper management with little trust in local management. -Cliquish, mean-girl culture at higher levels that made it clear who the favorites were. -Poor staffing models that left branches short-handed and management constantly filling in on the teller line. -High pressure to hit sales goals without the resources to reasonably achieve them.

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