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      Alignment Healthcare

      Engaged Employer

      Alignment Healthcare reviews

      Horrible Company to work for as a customer service or resolution representative - Customer Service Representative (CSR) Alignment Healthcare Employee Review

      2.0
      Dec 11, 2024
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Medicare members who depend on us to navigate the difficult to get assistance to their daily problems with the services offered by the health plan as employees go above and beyond to help.

      Cons

      The management team and CEO who is very out of touch with reality and failed to realize that it is the workers whom they pay meniscal wages to is the reasons for their lavish living in California. Needless to say, how the ones who are making decision lives in alternative reality of the work done daily by the ones in the gutter.

      Explore other reviews about Alignment Healthcare

      5.0
      Mar 19, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I like it here supervisor is nice everyone is nice everyone helps each other out

      Cons

      10 minute breaks I was used to getting 15 minutes

      1.0
      Jul 4, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a check and it's remote!

      Cons

      RUN! The MICROMANAGEMENT is INSANE! This place is TOXIC TO THE CORE! The management team is trash! It's not about what you know, it's about who you know. They constantly hire their friends for upper management positions and made up job titles with high salaries. They do not try to assist the employees in anyway. Just constantly changing processes and adding additional work to an already burnt out staff. So many people going on LOA because they are just mentally tired of this place. RUN!

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      Alignment Healthcare reviewsAlignment Healthcare Customer Service Representative (CSR) reviewsAlignment Healthcare review