I used to enjoy working here - Customer Service Agent Allegiant Air Employee Review

3.0
Feb 18, 2018
Recommend
CEO approval
Business Outlook

Pros

The sky is the limit...you can learn so much and grow here. Most employees are a joy to work with and most of us help each other. Supervisors are nice. Good fly benefits for employees and immediate family members. Easy to pick more hours, so any part-timer can easily choose to keep his/her minimum 20hrs, as much can choose to work 40> hrs. Seniority moves up fast.

Cons

Doing your job and then some more, due to the lack of participation from few rotten apples in the company. Some employees don’t project a professional attitude which doesn’t help the company to look good. Some employees don’t take good care of equipment and don’t follow company rules. They’re made for good reason. But it’s understandable why the rotten apples don’t follow rules... management let those apples get away with their ways. Management see incompetence upon first days of new hires but don’t do nothing about. This explains why the good employees don’t last long or move to other departments with less interpersonal interaction. I’ve brought up ideas to improve our customer service and I see none taken seriously. It makes us the good apples to give up and become another rotten apple on the tree.

Explore other reviews about Allegiant Air

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

You would have a varied schedule.

Cons

You work a flight and immediately turn back around to go back. You're on the plane all day. There's no time to step off.the plane to get food or snacks or just to walk around.

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Positive Work Culture: Strong team collaboration, supportive leadership, and a community-focused environment. Growth and Development: Opportunities for skill-building, internal advancement, and continuous learning. Work-Life Balance: Flexibility in scheduling, understanding management, or a steady pace that respects personal time. Impactful Work: The satisfaction of solving problems, coaching others, or seeing the direct results of your efforts.

Cons

The customer care department can be an incredibly challenging environment; success and growth here depend entirely on an individual's personal focus, resilience, and daily effort.

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