Pros
• Work from home (although new CEO discourages this because he must think we’re kids?) • Decent benefits • Growing technology market - Health Information Technology • A change to meet "some" good people • Ability to foster great client relationships
Cons
• This company is only concerned with the bottom line - that means sell...sell..sell, cut backs & terminations, unless you're in good with the powers that be! • Neglectful of employees needs & concerns aka, "who cares? you have a job...don't you? • Constant termination of US employees and hiring of Indian employees - yes, off-shoring! • Dilbert-style management - top-heavy & incompetent! • Low-balling salaries - some jobs don't even have a job description...so they pay what they want to pay you - geographical location is not applicable! • No accountability & responsibility - everyone passes the buck! Client issues get treated like “hot potatoes!” • No training, read some articles if you have time. But why train, it won't get you anywhere! • Too much internal bickering between departments & teams • Clients are showing their frustration with the lack of initiative & knowledge, poor work ethic and communication barriers of the Indian support personnel - they now ask for "US Only Support!' • Decreased moral - Support aka Call Center employees are treated like “sweatshop workers”…more, more, more…metrics is all they care about! • Quantity vs. Quality should be there motto - where’s the “Wow” experience Allscripts always refers to? • Sub-standard product - need better programmers and developers to make these products work, instead of finding Band-Aid fixes! • Tremendous amount of turnover – due both to the constant termination of employees, people quitting out of frustration and those seeking better employment opportunities! • People in your own office don't talk to you - they just look past you. Allscripts needs diversity training! • Completely stressful environment - lazy staff, unconcerned management, and you have to obviously pull teeth to get to get either to do something!