Customer satisfaction is being compromised by low support manpower levels. - Product Support Manager Allscripts Employee Review

1.0
Feb 5, 2010
Recommend
CEO approval
Business Outlook

Pros

Fellow employees are pleasant and dedicated to resolving customer issues. Every work day is different and challenging. Customers are appreciative.

Cons

Decisions are being made from a distant board room to cut manpower in the field to dangers levels. As a result employees are sometimes put in a position to fail. Customer satisfaction is being compromised by low manpower levels.

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5.0
Jan 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Great place to work. Great employees

Cons

None that i can think of

4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Always a chance to change roles within the company.

Cons

High turnover rate in the higher ups recently. Unstable state in company culture.

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