Used to be good company, progressive became worse - Claims Processing Specialist Allstate Employee Review

2.0
Jan 18, 2013
Recommend
CEO approval
Business Outlook

Pros

- Job security, they don't fire or lay of employees often. - coworkers and management we're all friendly and great to be around. - management does listen to ideas on improving processes - began to change to culture to lower turn over and give more of a work-life balance.

Cons

- benefits went down hit, went to a really high deductible. I was paying 300/chk for insurance for my wife and i w/ a 3k deductible. - promotions are non-exhistant if you aren't a favorite. - like all other companies it's a factory all about numbers. - get penalized for customer satisfaction surveys. You can do everything perfect on you file, but if another department drops the ball you get penalized too. - you have a ton of meetings. - Pay is way less than competitors. - CEO's vision only cares about external employees and internal customer satisfaction has gone down dramatically.

Explore other reviews about Allstate

5.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits Many ways to grew Able to work from home

Cons

Work long hours to keep up sometimes

1.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home. Good hours

Cons

Jesus where do we start, the recruiter lied about what i was selling. When you get into the two month training they give you occurrences for any pre existing appointments you dont tell the recruiter about. Mind you the recruiter hired me months before training started. Training was really awful. Was clear no one had an education background. It was very difficult to follow. When you finally wake up from the snore festival in training you are met with micromanagement and constant tech issues. Every time you have a daily tech issue. You then have to put in a ticket explaining the issue and they will deny it with out reason. Between workforce management and Q and A they will nit pic you into no oppurtunity. You think you got a sweet alstate job but you find out your working for bottom feeding sales people that lie and cheat to get ahead.

See reviews by: Helpful|Rating|Date|All