stay away - Customer Service Representative (CSR) Allstate Employee Review

1.0
Jun 12, 2021
Recommend
CEO approval
Business Outlook

Pros

can't find much good with it

Cons

There are so many better choices for working in the insurance industry than this company. The training was inferior. The mgrs came from places that let them go for being awful to employees, and they continue to bully, hound, and do the behaviors that got them fired from the other places.

Explore other reviews about Allstate

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

- Work life balance - Opportunities to grow - Great leadership - Challenging yet rewarding work - Open to new ideas and positive changes

Cons

- Partial knowledge gap when it comes to technology

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedule is 10 on 4 off which is better than most carriers CAT pay (commission) is just fair and not difficult to acquire so you can rely on it consistently. Very helpful and patient work environment.

Cons

Can be a lot of work just have to make sure to stay on top of it so it doesn’t build up I would say the hours can range from 6-12 a day

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