not great - Customer Service Representative (CSR) Allstate Employee Review

5.0
Nov 3, 2021
Recommend
CEO approval
Business Outlook

Pros

They provide a decent hourly pay

Cons

no benefits no time off almost impossible to hit commission Allstate rates are ridiculously high so no one every wants to switch to them if you don't sell you risk being fired no room for growth

Explore other reviews about Allstate

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

- Work life balance - Opportunities to grow - Great leadership - Challenging yet rewarding work - Open to new ideas and positive changes

Cons

- Partial knowledge gap when it comes to technology

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedule is 10 on 4 off which is better than most carriers CAT pay (commission) is just fair and not difficult to acquire so you can rely on it consistently. Very helpful and patient work environment.

Cons

Can be a lot of work just have to make sure to stay on top of it so it doesn’t build up I would say the hours can range from 6-12 a day

See reviews by: Helpful|Rating|Date|All