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Allstate Insurance

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Zero work-life balance - Claims Adjuster Allstate Insurance Employee Review

1.0
Oct 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work. No Hybrid or On-site requirement.

Cons

No work-life balance. Unreasonable amount of assignments for one individual. Held to call metrics even on your off days. If you miss a call, even when you're not scheduled to be working, it is held against metrics. High turnover rate. Phone numbers for adjusters are recycled and you will receive constantly calls for cases that are not yours. Management does not properly inform customers when their agent leaves, will instead assign you a claim from that individual, which has by then piled up with late Voicemails and e-mails and you will be held liable for that previous agents failure to respond even though you just got the claim 2hr prior. Constantly working 10hr shifts daily and working on weekends just to stay ahead. No Overtime or bonuses. Given "applause points" which allows you to purchase pre-listed items on their website, but you are charges taxes for anything you get directly out of your pay.

Explore other reviews about Allstate Insurance

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Cat pay when storms are present

Cons

Base pay is low for knowledge

3.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

three days off if you get 4 10s, over 100 hours of pto within your first year, the fantasy of making 1000s of dollars of commission a month if you get on a 1 or 2 tier and get lucky with sale.

Cons

shift changes is hard to get unless you been there a long time, matrics are effected by tiers, so if you are place in tier 3 or 4 you barely get calls unless all he people on tier 1 and 2 have calls already and you barely get sales, you barely make any real money if you not making over 80 points of sales which means you can sales 1000s of dollars worth of policies and still not make commission if you not selling enough items in general to make 80 points, a single car policy is worth 1 point, motorcyle and renters are worth 0.5, home is worth 2.5 points. and commission doesn't pay out until you reach at least 80-85 so your first 80-85 points/ 80 plus items of sales won't pay out commission. you get leads if you work inbound but most leads arent even calling for allstate nor have been properly informed of the quote process before being transfered to you.

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