Question 1

Is Allstate Insurance a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at Allstate Insurance have rated their employer with 3.6 out of 5 stars in 19 Glassdoor reviews. This is a higher than average score with the overall rating of Allstate Insurance employees being 3.2 out of 5 stars. Search open Customer Service Representative CSR Jobs at Allstate Insurance now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Allstate Insurance.

Question 2

Does Allstate Insurance pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at Allstate Insurance with 2.8 out of 5 stars based on 19 anonymously submitted employee reviews. This is 16.4% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Allstate Insurance.

Question 3

How happy are Customer Service Representative CSR professionals working at Allstate Insurance?

Accepted Answer

4% of Customer Service Representative CSR employees at Allstate Insurance would recommend their employer to a friend. This rating has decreased by 79% in the past 12 months. Customer Service Representative CSR professionals have also rated Allstate Insurance with a 3.7 rating for work-life-balance, 4.6 rating for diversity and inclusion, 1.2 rating for culture and values and 4.4 rating for career opportunities.

Question 4

What are the top reviewed jobs at Allstate Insurance?

Accepted Answer

Claims Adjuster (94), Insurance Agent (91), Licensed Sales Producer (78), Licensed Insurance Agent (57), Customer Service Representative (55), Sales Representative (44), Sales Associate (41), Insurance Sales Agent (37), Claims Specialist (29), Sales (28), Licensed Insurance Producer (22), Agency Owner (19), Customer Service Representative (CSR) (19), Producer (17), Manager (16)

Question 5

What are the pros of working at Allstate Insurance according to real employee reviews?

Accepted Answer

"Good benefits and very flexible" ((in 161 reviews)); "Flexibility and good pay" ((in 124 reviews)); "Great people and competitive to really push yourself." ((in 68 reviews)); "PTO is great" ((in 38 reviews)); "Coworkers are great and no weekends" ((in 33 reviews))

Question 6

What are the cons of working at Allstate Insurance according to real employee reviews?

Accepted Answer

"No training involved" ((in 46 reviews)); "There were very low salary increases." ((in 34 reviews)); "long hours and not competitive" ((in 26 reviews)); "Lots of layoffs that was always scary" ((in 18 reviews)); "Poor management and leadership, no longer a focus on customers and policyholders." ((in 17 reviews))

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