Remote work is great, but job security is poor - Customer Service Representative Alorica Employee Review

1.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved it was remote & work from home.

Cons

They will fire you even if you have been there over 7 years. our client terminated the contract and they did not move us anywhere. they chose favorites to furlough. HR only cares about herself and the operation managers are horrible ! They do not care about you or will they give out any raises.

Explore other reviews about Alorica

5.0
Sep 30, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Leadership is open and approachable, with genuine interest in employee feedback. Opportunities to grow professionally.

Cons

Things move quickly, which can be challenging at times, but it keeps the work exciting.

1
4.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

They offer medical, vision, and dental benefits. Holidays off. There is an initial training for the job. Additional refresher trainings are provided as well.

Cons

Holidays off are not paid. This is the first company I have been employed with that does not pay for the holidays.

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