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      Alorica

      Engaged Employer

      Alorica reviews

      Supportive environment with clear metrics, but low pay - Customer Support Representative Alorica Employee Review

      4.0
      May 5, 2026
      Customer support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Professional environment but supervisors were very friendly and supportive. I was working remotely but they gave us the option to go on site if we wanted to. It was a great experience. Its easy to get noticed and metrics are well defined. They hire a lot from within.

      Cons

      The salary could have been higher.

      Explore other reviews about Alorica

      4.0
      Jun 11, 2026
      Remote customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They offer medical, vision, and dental benefits. Holidays off. There is an initial training for the job. Additional refresher trainings are provided as well.

      Cons

      Holidays off are not paid. This is the first company I have been employed with that does not pay for the holidays.

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