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      Alorica

      Engaged Employer

      Alorica reviews

      Meaningful remote work with challenging member interactions - Healthcare Customer Service Representative Alorica Employee Review

      3.0
      May 13, 2026
      Healthcare customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      This was a remote role that allowed for flexible scheduling. Meaningful work by helping members with their prescription plan benefits.

      Cons

      assisting sometimes difficult and angry members.

      Explore other reviews about Alorica

      4.0
      Jun 11, 2026
      Remote customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They offer medical, vision, and dental benefits. Holidays off. There is an initial training for the job. Additional refresher trainings are provided as well.

      Cons

      Holidays off are not paid. This is the first company I have been employed with that does not pay for the holidays.

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