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      Alorica

      Engaged Employer

      Alorica reviews

      Good people, bad business decisions - Work From Home Agent Alorica Employee Review

      3.0
      May 20, 2026
      Work from home agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really good people and managers

      Cons

      Didn’t stay because best department was let go. They would rather pay the Philippines cents, but was most likely not Aloricas fault since they are 3rd party. Training for some departments are absolutely terrible - do NOT go into any IT departments. People go to IT school for years and Alorica will try to train that IT info in a 2-4 week training.

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      4.0
      Jun 11, 2026
      Remote customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They offer medical, vision, and dental benefits. Holidays off. There is an initial training for the job. Additional refresher trainings are provided as well.

      Cons

      Holidays off are not paid. This is the first company I have been employed with that does not pay for the holidays.

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