Q: What are the top reviewed jobs at Alorica?

Customer Service Representative (3404) , Customer Service Representative (CSR) (834) , Customer Service Agent (255) , Team Manager (196) , Call Center Representative (180) , Customer Service (139) , Call Center Agent (129) , Content Moderator (128) , Customer Experience Agent (112) , Sales Representative (89) , Customer Service (CSR) (86) , Operations Manager (85) , Technical Support Representative (84) , Technical Support (75) , Team Leader (73)

Question 1

Does Alorica pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Alorica employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alorica. This rating has decreased by 2% over the last 12 months.

Question 2

How satisfied are employees working at Alorica?

Accepted Answer

45% of Alorica employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Alorica 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

Question 3

What are the top reviewed jobs at Alorica?

Accepted Answer

Customer Service Representative (3404), Customer Service Representative (CSR) (834), Customer Service Agent (255), Team Manager (196), Call Center Representative (180), Customer Service (139), Call Center Agent (129), Content Moderator (128), Customer Experience Agent (112), Sales Representative (89), Customer Service (CSR) (86), Operations Manager (85), Technical Support Representative (84), Technical Support (75), Team Leader (73)

Question 4

What are the pros of working at Alorica according to real employee reviews?

Accepted Answer

"good working people and work from home" ((in 495 reviews)); "Great people to work for. 1 hour lunch (unpaid) and parties every now and then." ((in 455 reviews)); "they are a great starting job with many options if you want to move up and have very flexible hours" ((in 137 reviews)); "Great culture and company values" ((in 101 reviews)); "Good working environment and perfect for someone that is new in BPO industry" ((in 87 reviews))

Question 5

What are the cons of working at Alorica according to real employee reviews?

Accepted Answer

"Poor management and schedules too" ((in 859 reviews)); "The pay is low and you don't know what company you are contracted under until they extend the offer." ((in 798 reviews)); "Only my problem is low salary since its my first time and im a graveyard shift" ((in 513 reviews)); "Poor training and non stop calls" ((in 322 reviews)); "There constantly adding so much on pcas for pennies on the dollar and there’s no benefit." ((in 273 reviews))

Question 6

What are employees saying about Alorica layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alorica layoffs and their outlook for job security at Alorica in 2026.

Question 7

What are the top reviewed Alorica locations?

Accepted Answer

San Antonio, Kennesaw, El Paso, Tucson, Tulsa, Lake Mary, Omaha, Greensboro, Tampa, Fresno, Miami, Fredericksburg, Humble, Fort Myers, Las Vegas, Irvine, Clovis, Colorado Springs, Greenville, Saraland, Mobile, Houston, Magna, Atlanta, Cutler Bay, Pensacola, Huntsville, Albuquerque, Spokane, Norfolk

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Not worth risking your mental health. - Customer Service Representative Alorica Employee Review

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