Now I know what it's like to work in a sweatshop in India. - Customer Service Alorica Employee Review

1.0
Sep 3, 2011
Recommend
CEO approval
Business Outlook

Pros

You develop lifelong friendships, kind of like when you serve in a war. When two people spend time together in hell, they form a kind of bond. Even after they are fired, resign, or are committed to a mental institution the bond still remains.

Cons

They want phone calls to last less than 8 minutes, yet expect one stop service. Management is incompetant, employees are belittled and harrassed constantly. They have constant payroll problems and are under threat of termination at all times if they don't meet average handling rates. And all for slightly more than minimum wage. Don't be fooled. BE AFRAID! BE VERY AFRAID!

Explore other reviews about Alorica

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

lgbtq friendly, progressive, no customer interactions

Cons

No raises, Baffling policy changes

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