Bitter Sweet - Customer Service Tech Support Alorica Employee Review

3.0
Oct 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Alorica actually and literally saved my life. My Operation have bent over backwards to fit my work schedule around my life style needs. They are single mom friendly as long as you bring in documentation.

Cons

This is a great place to work if you don't plan on moving up unless you become one of there favorites. I was one of their best agents and now I don't even care anymore. I'm looking for a new job. There are no raises. Turnover rate is terrible because of it.

Explore other reviews about Alorica

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent coworkers, great bonus structure, loved the project I was assigned.

Cons

Miromanaged by trainer, for the entire time I worked this project. Said trainer had no qualms about dressing people down in front of whole floor, loud enough for clients to hear while on calls!

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