Pros
14/hr pay, OT when available, Some people there are genuinely decent, cafeteria.
Cons
Everything! Smh, I really thought this would be a good company.... Boy was I wrong. When I initially got hired I was happy they paid 14/hr (13/hr during 5 week training) and my trainer for the ecr (executive customer relations) dept was very nice. But, I should've knew there was an issue when I noticed how lackluster the training was. I moved out to sc from ny and I've worked call center jobs for about 7 yrs. So I kind of knew what to expect in a sense. Then this is one of the higher paying jobs out here so I figured I lucked up. No. The whole management hierarchy is a mess. Try play favoritism and their turn over rate is ridiculous! I have spoken to people who've been there long enough to vouch they will pretty much go through a "clean up period ". Out with the old in with the new if you will. Their process constantly changes like the weather and they don't adhere to their follow ups or procedures thus o reworking the agents with last minute changes because of high numbers of pissed customers calling. I could go on and on.... Words of caution, unless this is a temp job to better, JUST DONT.