Q: What are the top reviewed jobs at Alorica?

Customer Service Representative (3404) , Customer Service Representative (CSR) (834) , Customer Service Agent (254) , Team Manager (197) , Call Center Representative (180) , Customer Service (139) , Call Center Agent (129) , Content Moderator (128) , Customer Experience Agent (111) , Sales Representative (89) , Customer Service (CSR) (86) , Operations Manager (85) , Technical Support Representative (84) , Technical Support (75) , Team Leader (73)

Question 1

Does Alorica pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Alorica employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alorica. This rating has decreased by 1% over the last 12 months.

Question 2

How satisfied are employees working at Alorica?

Accepted Answer

45% of Alorica employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Alorica 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

Question 3

What are the top reviewed jobs at Alorica?

Accepted Answer

Customer Service Representative (3404), Customer Service Representative (CSR) (834), Customer Service Agent (254), Team Manager (197), Call Center Representative (180), Customer Service (139), Call Center Agent (129), Content Moderator (128), Customer Experience Agent (111), Sales Representative (89), Customer Service (CSR) (86), Operations Manager (85), Technical Support Representative (84), Technical Support (75), Team Leader (73)

Question 4

What are the pros of working at Alorica according to real employee reviews?

Accepted Answer

"Great people to work for. 1 hour lunch (unpaid) and parties every now and then." ((in 451 reviews)); "they are a great starting job with many options if you want to move up and have very flexible hours" ((in 133 reviews)); "Great culture and company values" ((in 103 reviews)); "great opportunities to advance knowledge and grow within company as long as you are prepared to work." ((in 87 reviews)); "Good working environment and perfect for someone that is new in BPO industry" ((in 82 reviews))

Question 5

What are the cons of working at Alorica according to real employee reviews?

Accepted Answer

"Poor management and schedules too" ((in 850 reviews)); "The pay is low and they expect you to know everything as soon as you get out of training." ((in 788 reviews)); "Only my problem is low salary since its my first time and im a graveyard shift" ((in 516 reviews)); "Poor training and non stop calls" ((in 330 reviews)); "There constantly adding so much on pcas for pennies on the dollar and there’s no benefit." ((in 287 reviews))

Question 6

What are employees saying about Alorica layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alorica layoffs and their outlook for job security at Alorica in 2026.

Question 7

What are the top reviewed Alorica locations?

Accepted Answer

San Antonio, Kennesaw, El Paso, Tucson, Tulsa, Lake Mary, Omaha, Greensboro, Tampa, Fresno, Miami, Fredericksburg, Humble, Fort Myers, Las Vegas, Irvine, Clovis, Colorado Springs, Greenville, Saraland, Mobile, Houston, Magna, Atlanta, Cutler Bay, Pensacola, Huntsville, Albuquerque, Spokane, Norfolk

Alorica

The associate site director created a warning to punish employees that missed holidays. recently fired around 6 sups - Anonymous employee Alorica Employee Review

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